Question 1

Are your websites built from templates?

Accepted Answer

Never. Every website we design at Lumen Design Studio is built completely from scratch using custom layouts tailored to your exact business goals. We do not use rigid, cookie-cutter templates, ensuring your brand stands out completely from the competition.

Question 2

How long does a custom website project take from start to finish?

Accepted Answer

A standard custom website build typically takes between 2 to 4 weeks to complete, depending on the complexity of the project scope. This timeline includes our initial strategic discovery, custom interface design, Wix Studio development, and thorough testing before launch.
Because we don't use templates and hand-craft every component, a predictable timeline relies on prompt client feedback and having your final content (like photography and text) ready to go at the start of the build phase.

Question 3

How much does a custom website cost?

Accepted Answer

We believe in absolute pricing transparency. We offer fixed-tier project packages starting at $3,000 for standard custom builds, up to $5,500 for advanced structural and strategic layouts. You will know the exact scope and cost before we ever design a single element.

Question 4

Where are you located and who will I be working with?

Accepted Answer

We are proudly based right here in beautiful Prince Edward County, partnering closely with local businesses and premium brands across PEC, Belleville, Kingston, Toronto, and the GTA.When you hire us, you work one-on-one with a dedicated design and strategy partner. We practice a highly personalized, individual outreach and working strategy—meaning you get a meticulous, tailored experience, not an automated bulk agency setup.

Question 5

What platform do you build on?

Accepted Answer

We build exclusively on Wix Studio, an advanced, enterprise-grade design and development engine. Unlike standard DIY platforms, Wix Studio allows us to create completely custom layouts where all components scale uniformly across every desktop and mobile screen size. It gives you the perfect combination of bespoke design, robust security, and an intuitive backend that is incredibly easy for your team to manage.

Question 6

Will my new website be fully responsive across mobile and tablet devices?

Accepted Answer

Yes, 100%. We design with a mobile-first mindset. Developing in Wix Studio allows us to build advanced fluid layouts where every single section, image, and text box enlarges or scales down uniformly to perfectly fit the screen it's being viewed on. Your site will look stunning and function flawlessly on an iPhone, a tablet, or a massive 4K desktop monitor.

Question 7

How do you handle SEO and regional local targeting?

Accepted Answer

Every site we build includes solid, foundational search engine optimization. We construct proper header hierarchies, compress images for lightning-fast load times, and embed clean metadata. Furthermore, we specialize in high-intent geographic optimization. Whether your business targets localized visibility right here in Prince Edward County, Belleville, and Kingston, or wants to capture competitive market share in Toronto and the wider GTA, we structure your site’s copy and schema to ensure Google knows exactly who you are and where you operate.

Question 8

Do you handle blog migrations and URL redirects to protect my search rankings?

Accepted Answer

Absolutely. If you have an existing website with a blog, historical articles, or search authority, we take migration very seriously. We set up precise, manual 301 redirect mapping for your entire site structure. This ensures that when your new site launches, Google and your visitors are seamlessly routed to the correct pages without hitting broken "404 Error" links, completely preserving your hard-earned SEO authority.

Question 9

Do you handle domain transfers and business email routing?

Accepted Answer

Yes. We completely manage the technical heavy lifting when launching your new site. Whether it is configuring a brand new domain, executing an internal platform transfer, or ensuring your business email routing stays completely uninterrupted during the migration, we ensure your launch is seamless and secure.

Question 10

How do we track the progress of my website project?

Accepted Answer

Communication is a core pillar of our process. We use premium tracking workflows to ensure you are updated at every critical milestone of the build. You will never have to guess what stage your project is in or when assets are being scheduled for review.

Question 11

What do I need to provide before the project starts?

Accepted Answer

To kick off the strategic design phase, you will need to provide your core brand assets, including high-resolution photography, existing logos, and copy for your pages. If you need assistance capturing original commercial imagery, we can also integrate professional photography services directly into your project scope.

Question 12

Can I update the website myself once it is finished?

Accepted Answer

Absolutely. One of the primary reasons we develop in Wix Studio is its incredibly user-friendly Content Management System (CMS). Once the custom build is complete, we provide you with a walk-through so you or your team can effortlessly swap out photos, update text, or add new projects without needing to know a single line of code.

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